Terms & Conditions
Welcome to Dinky Ducks
These terms and conditions outline the rules and regulations for the use of Dinky Ducks' website.
1. Acceptance of Terms
By accessing this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
2. Products and Pricing
Dinky Ducks reserves the right to modify product offerings and prices without notice. All prices are in British Pounds (GBP) and include VAT where applicable.
3. Order Acceptance and Cancellation
Your order constitutes an offer to purchase. We reserve the right to accept or decline your offer for any reason. You may cancel an order before it has been dispatched by contacting our customer service team.
4. Delivery
We aim to dispatch orders within 2 business days. Delivery times may vary depending on your location. Dinky Ducks is not responsible for delays caused by customs or other factors outside our control. We expect your package to arrive within 3-5 business days.
5. Returns and Refunds
You have the right to return items within 30 days of receipt for a full refund, provided the items are unworn, unwashed, and in their original packaging. Return shipping costs are the responsibility of the customer unless the item is faulty.
6. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
Cookie Policy
What are cookies?
Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information.
How we use cookies
Dinky Ducks uses cookies to:
- Remember your preferences
- Improve site navigation
- Analyze site usage
- Assist in our marketing efforts
Types of cookies we use
- Strictly necessary cookies: Essential for the operation of our website
- Analytical/performance cookies: Allow us to recognize and count visitors and analyze site usage
- Functionality cookies: Remember your preferences and personalize your experience
- Targeting cookies: Record your visit, the pages you visit, and the links you follow
Managing cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Changes to our cookie policy
We may update our cookie policy from time to time. Any changes will be posted on this page.
By using our website, you consent to our use of cookies in accordance with this policy.